“Qualified Held Appointments” are homeowners who receive a home solar quote and fulfil the following criteria (the “Criteria”):
Are interested in, and actively searching for, a residential solar system to supply solar electricity to their homes to purchase (including by way of third-party financed loans) or lease.
Have provided all of the following information: name, connected phone number, home address, confirmation of re-roof for roofs with less than five years in their warrantied life, email, average monthly electric bill.
Each home is located in the territory as discussed by both parties and indicated on invoice.
Such home is owned and occupied by the Qualified Appointment.
Such home is a single family detached house.
There shall not be excessive shading, (solar array should receive 80% of the available daily hours of sunlight per day as measured with a SunEye device), and site feasibility has been confirmed by reviewing satellite imagery of such home.
Home must accommodate a residential rooftop solar system of at least 2.5 kW DC capacity.
Customer has verbally confirmed credit score of 650 or above (applies for customers that want a solar loan).
If the customer is on a medical discount-billing plan with the utility then they must verbally confirm having an average monthly electric bill above $200.
An appointment for a solar consultation has been scheduled with the homeowner by BuySolarAppointments.com.
Roof cannot be wood shake material or slate.
Services In Pilot Pricing Include:
US based, call center services.
Under 1 minute lead response time.
14 hour daily call center uptime (6 am pacific time -8 pm pacific time)
Call audio recordings.
Unique program phone numbers with local area codes.
100% held appointment ratio on BuySolarAppointments.com scheduled appointments.
Weekly reporting detailing lead status, disposition and call center performance metrics